Terms of Service

Here is all of the legal stuff - lawyers need income too!  Just know that we have been in business over 30 years and are proud of our service and reputation!




Acceptance of Contract Terms

The following are terms of a legal agreement between you and Adco Marketing. By accessing, browsing and/or using this site ("Site"), you acknowledge that you have read, understood, and agree, to be bound by these terms and to comply with all applicable laws and regulations, including U.S. export and re-export control laws and regulations. If you do not agree to these terms, do not use this Site. The material provided on this Site is protected by law, including, but not limited to, United States Copyright Law and international treaties. This Site is controlled and operated by Adco Marketing from its offices within the United States. Adco Marketing makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is prohibited. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws.

Use Restrictions

The copyright in all material provided on this Site is held by Adco Marketing or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Adco Marketing or the copyright owner. Permission is granted to display, copy, distribute and download the materials on this Site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded and printed materials. You also may not, without Adco Marketing’s permission, "mirror" any material contained on this Site on any other server. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Limitation of Liability

In no events will Adco Marketing, its related partnerships, affiliates, corporations, agents or representatives be liable for any decision made or action taken in reliance on the information on this Web site or for any direct, indirect, incidental, consequential, special, punitive or other damages whatsoever, including, but not limited to, liability for business interruption or loss of data or profits arising out of access to or use of this Web site, even if Adco Marketing is expressly advised on the possibility of such damages. Adco Marketing assumes no responsibility, and shall not be liable for any damages to or viruses that may infect your computer equipment or other property on account of your access to or use of or browsing of the Web site or your downloading of any material, data, text, images, video or audio from the Web site. Furthermore, Adco Marketing assumes no responsibility, and shall not be liable for any damages whatsoever due to any third party’s unjustified access to the Web site, passwords or data or information in the Web site.

Change of Information and Services

Information on this Web site may be changed and updated without prior notice. Adco Marketing may also make improvements and/or changes in the services described in the information at any time without prior notice.


While Adco Marketing has made every attempt to ensure that the information contained in this Web site is accurate and up to date, Adco Marketing is not responsible or liable for any errors, inaccuracies or omissions or from the results obtained from the use of this information. All information on this Web site is provided "as is" with no guarantee of completeness, accuracy, timeliness or of results obtained from the use of this information and without warranty of any kind, expressed or implied.

Linked Web Sites

Adco Marketing makes no warrants or representations whatsoever regarding any other Web site which you may access through this Web site. When you access a non-Adco Marketing Web site, please understand that it is independent from Adco Marketing and that Adco Marketing has no control over the content of that Web site. In addition, a link to a non-Adco Marketing Web site does not mean that Adco Marketing endorses or accepts any responsibility for the content or the use of such Web site. It is up to you to take precautions to ensure that whatever you select for your use is free of viruses and other items of destructive nature.

Law and Venue

This Web site, including these Legal Terms and Conditions, shall be governed by United States law. Any dispute arising out of or in relation to this Web site, including these Legal Terms and Conditions, shall be subject to the exclusive jurisdiction of the United States Courts.

Terms of Use Revisions

Adco Marketing may at any time revise these terms of Use by updating this posting. By using this Site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Use to which you are bound.

Net Terms

If you are granted payment terms, you agree that if you are late paying your invoice, a 1.5% finance charge or the maximum charge permitted by law may be assessed against all accounts with past due balances. You agree to pay all the company's reasonable attorney's fees and all collection agency fees incurred in the collection of any amount owed thereunder and not paid when due.

Check Returns

In all cases where we have a check returned for insufficient Funds we will assess a $30.00 fee.

Shipping Delays

Customer agrees that it will not hold Adco Marketing accountable for delays in delivery occasioned by acts of God or other circumstances over which we have no direct control. Factory shipment or delivery dates are the best estimates of our suppliers, and in no case shall Adco Marketing be liable for any consequential or special damages arising from any delay in delivery.


Adco Marketing warrants that all goods sold are free of any security interest and will make available to you all transferable warranties made to Adco Marketing by the manufacturer of the goods. Adco Marketing makes no other express or implied warranties, and specifically makes no implied warranties of merchantability or fitness for purpose.

Merchandise Consistency

Please note that we encourage you to take the opportunity to review a sample of the actual product before you order in bulk quantity. It is important that you understand that these samples are representative in nature. While we are very careful about the suppliers and manufacturers we use, manufacturing variations are unavoidable and a natural result of the manufacturing process. By choosing to place and order with Adco Marketing, you are agreeing to accept merchandise with reasonable manufacturing variances in product material, color and packaging. The most common example of this is apparel dye-lots.

Transfer of Ownership of Merchandise

All goods become your property at the time they are accepted by the carrier.


Your submittal of an online order and/or your signature on our Order Acknowledgment is a conditional acceptance by Adco Marketing of your offer to purchase our goods and your acceptance of our terms and conditions. It may contain terms that differ from or add to those contained in your purchase order, should you have one, and to the extent that this is the case, Adco Marketing hereby expressly conditions its acceptance of your offer on Adco Marketing's assent to the additional or different terms. Your receipt and retention of the goods covered by this invoice shall constitute acceptance of any such additional or different terms. You and Adco Marketing agree that any contract hereby entered into has been made and is to be construed to California State Law.

Sales Tax

Adco Marketing is required by law to collect all applicable state and local taxes for services and goods shipped to California. Customers in other states may be required to remit use taxes. Please consult your tax advisor. Companies, individuals and organizations who are exempt from sales tax should provide us with a copy of their resale certificate by fax to 415-945-9321.

Cancellations and Alterations to Existing Orders

Once an Order Acknowledgment is approved, we cannot guarantee our ability to make changes or cancellations to an order. Adco Marketing will make every effort to comply with your cancellation request. If you have already signed your Order Acknowledgment, there will be a charge to cover the agreed upon price for any work that may have been completed up to the time that we are able to cancel your order. These charges may include but are not limited to setup charges, artwork preparation charges, shipping charges and restocking fees. All completed work and costs incurred will be the responsibility of the customer.

Claims, Adjustments and Returns

If you have any problems with your order please contact customer service at 888-332-ADCO (2326) within 15 days of receipt. We advise opening your merchandise to review its quality if you do not intend to use it right away. After this time we will be unable to go back to our suppliers for credit. Please have your order number available. WE DO NOT ACCEPT UNAUTHORIZED RETURNS. If any problem arises, please call customer service immediately. If necessary we will issue an RMA number (Return Material Authorization) and provide you with a special shipping address.

Overages and Shortages

We try to produce your order in the exact quantity ordered, but this is not always possible due to quality control efforts and fast running machines. We reserve the right to ship and subsequently bill or credit, your charge card or account, for up to 10% over or under the desired quantity.

Site Pricing

While we make best efforts to keep our site up to date, from time to time actual market conditions may change the price of a product. We reserve the right to change prices on the site at anytime. If a site price is incorrect on an item that you ordered, we will contact you immediately with the most updated price or help you choose a different item that is within your budget.

Site Images

We make best efforts to provide clear and color-correct product images on our site that best reflect the true nature of the products. However, web site images are inherently limited in their ability to communicate color, scale, and detail. We want to remind customers to be careful about making assumptions about products from the site image alone. We strongly urge our customers to order actual samples. If you choose not to evaluate a physical sample, we cannot be held responsible for the difference between the image as it appears on your monitor and the final product.

Special Offers

We enjoy providing valuable special offers to our customers. Unless stated otherwise, all special offers are subject to the following standard terms and conditions:

Each offer may only be used one time per customer.

 Special offers may not be combined on a single order.

 Each product purchased is considered separate order, even when multiple orders are   placed at the same time.

 When qualifying for special offers, order size does not include shipping or tax.

 Special offers and coupons may are only valid on orders purchased at web site pricing.

 Special offers may not be valid on certain items.

 To redeem any special offer, the coupon code must be given at the time of ordering.

These terms allow us to create special offers that are valuable and simple. If you have any questions about these terms, please contact your Promotional Consultant.

Trademarks, Service Marks, Trade Names and Copyright Materials

Customer represents and warrants that it either owns, possesses or has the legal right to all trademarks, service marks, trade names and copyright materials contained in provided quotes, invoices, purchase orders or any document pertaining to the production of promotional item, and the language, drawings, designs, lettering or any other work contained or provided to Adco Marketing does not infringe or contribute to the infringement or trademark or copyright.