Whether you prefer to call, email, or fill out our quote basket forms, we are happy to assist you with ordering your promotional products. Call us and talk to a live Customer Service Representative at 888-332-ADCO (2326) or 415-927-2881. We can give you an idea of the lead-time and costs right on the phone as well as assist you with any art questions. Or you can
and get a quick reply during weekday business hours, 7:00 AM to 5:00 PM Pacific Time.
1. PROVIDE YOUR INFORMATION TO US:
Option 1: (the quickest) Call Us! That is right, just call us at 888-332-ADCO or 888-332-2326 or 415-927-2881. The vast majority of our promotional products are customizable with your logo and there are typically many ways and locations an item can be decorated. We are proud of our experience, so call us and throw your questions our way. You can also email us at
Option 2: (the quickest online) Use the"Request Info" button. Just find the promotional product you need additional information about and click the "Request Info" button on the product page. Fill out the simple form with just your email address and quantity needed and press"Send" at the bottom. This is a nice option when you are in a rush, want to provide minimal details, or perhaps just need to see a sample.
Option 3: Use the Online Quote Basket. Just find the promotional products you are interested in and click the "Add to Quote" button to add it to your Quote Basket. You can request a quote or information on several items at once using this method. This option provides us with all the information we need to do a complete "out the door" quote with shipping and more. Then a sales person will contact you for artwork and other questions.
2. QUOTE IS PROVIDED:
You will be assigned a professional sales person who will email you a complete quote and answer any questions you may have.
3. SEND ART OR LOGO :
Art is emailed to the customer service representative or to
. If you don't have any art at the time, no problem, still submit your quote request and we can work with you on the artwork later. Unless it is a full color imprint, we typically request an EPS Vector art file. NEED HELP with art or TEXT for your imprint? If you do not have properly created art, Adco Marketing ® provides art recreation services!
Depending on the size of the order and credit history, Adco Marketing ® accepts VISA, MASTERCARD, AMERICAN EXPRESS, OR DISCOVER CARD. With credit approval, we also accept Purchase Orders.
5. PAPER PROOF:
With normal production, a paper proof with confirmation of color, imprint, shipping address and due is either emailed or faxed for your approval. If your order is a rush production, this paper proof is usually waived due to time constraints. Upon paper proof approval, the order is produced and shipped direct to you from our affiliated production facility.
6. FOLLOWUP DURING THE ORDER PROCESS:
Every step of order administration is done right here by our team. Adco Marketing ® has over 30 years of experience, in California, without off shore customer service centers or subcontracted domestic call centers. We provide experience and in house customer service that far surpasses our competition. If you have a question during the process, we are happy to work with you to keep your order moving along. Please call us at 888-332-ADCO (2326) or 415-927-2881 for any additional information.